Insurance Subrogation Group (ISG), Insurance Recovery Group, Inc. (IRG) and Cheung-Truslow & Uehlein, LLC (CTU) create unique working relationships with our client companies. We work as an in-house subrogation department, handle overflow files, or handle files on an ad hoc basis. To maximize recovery potential, most clients involve us in a file soon after notice of the loss or accident. Since most of our work is performed on a contingent fee basis, our clients’ costs are substantially reduced by avoiding or limiting outsourced services on an hourly fee basis to investigators and adjusters. Other clients with a dedicated subrogation internal team refer files after they have met a road block to recovery.
We have a proven track record. Our team will ensure that every claim receives a thorough review and all probable avenues of subrogation are investigated and analyzed so that every potential recovery dollar gets reimbursed at the earliest possible time.
We work with independent insurance adjusters, home-office adjusters and third party administrators immediately after a loss to preserve evidence, gather critical information and aggressively pursue clients’ subrogation rights. Our keen knowledge of insurance coverage and first party and third party claims procedures permits us to work effectively with the property, fidelity, workers’ compensation, liability, and subrogation recovery adjusters. Communication and team efforts are vital to a successful recovery. We also find that early involvement of insureds, employers and employees in the subrogation process provides the best recovery outcomes. We provide our clients with ongoing communication regarding the investigation, our theories of liability, our analysis of the relevant legal issues and status on the ongoing recovery efforts.